Warranty / Care
Thank you for purchasing a Henry Holsters product. Please see information and instructions below to properly care for your new product.
General Care
Cleaning your gear
Henry Holsters mag carriers, light carriers and holsters are made from a rugged, durable PVC/Acrylic alloy plastic called Boltaron. You can clean your gear with a variety of common household cleaners (or soap and water).
Be sure to thoroughly pat-dry your gear after cleaning. Soapy water may start to degrade your metal belt attachments if you leave it sitting.
Threadlocking hardware
Most of our products come with adjustable hardware so that you can customize the angle of belt attachments/clips, tightness of retention, etc.
Once you have figured out what settings work best for you we recommend using a hardware “threadlocking” compound (Vibra-Tite VC-3, or similar) to “lock” your hardware in place.
Note: most of the hardware in an Enigma Build will be pre-patched — there is no need to disassemble and apply threadlocker.
Hardware Block
We ship our holsters and light carriers with a small rubber “hardware assembly block”. This little block is intended to be used when making hardware adjustments to your gear.
To use: lay the hardware block on a solid surface (table, desk, workbench) and set the back side of your “screw post” (the hardware that holds the screw) onto the block. Press firmly on your gear as you use a screwdriver or electric drill to loosen and remove the screw.
You can also use the hardware block in the same fashion to re-tighten your hardware.
You may also be able to use the hardware block on screw posts that cannot be set against a solid surface (inside of holster shells). Simply apply pressure on the hardware block with your finger against the screw post and remove the screw.
*We include a small packet of Vibra-Tite VC-3 with most holsters and light carriers
Holsters
Warranty Details
All Henry Holsters are covered by a lifetime warranty. If a holster fails due to defects in materials or workmanship, it will be repaired or replaced at no cost. Damage resulting from intentional modification, misuse, or deliberate destruction is not covered under this warranty.
Contact us to request a warranty repair or replacement.
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Lost hardware and belt attachments are not covered by the warranty. We recommend applying the included threadlocker (Vibra-Tite) to all hardware during installation to prevent loosening. Replacement hardware is available for purchase separately.
Enigma Builds
Warranty Details
All Henry Holsters Enigma Builds are backed by a lifetime warranty. If your holster fails it will be repaired or replaced at no charge unless it appears to have been deliberately destroyed.
Items covered by warranty: Holster shell, Enigma faceplate, belt, leg leash, buckles, belt adapters.
Contact us to request a warranty repair or replacement.
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Lost hardware, lost belts or belt attachments and deliberately cut parts (faceplate, belt adapters) are not covered by warranty.
Most hardware comes pre-patched and does not need additional threadlock.
OCD: On-demand Cleanliness Dispenser
Assembly Instructions
Warranty Details
Henry Holsters OCD hand-sanitizer carriers are covered by a lifetime warranty. If your carrier fails it will be repaired or replaced at no charge.
Contact us to request a warranty repair or replacement.
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Lost hardware and deliberately cut Tegris parts (belt adapters) are not covered by warranty. We recommend using the included hardware “threadlocker” (Vibra-Tite) to secure all of your hardware.
Helios Light Carriers
Helios Modlight Gen2, Cloud Defensive MCH & Cloud Defensive MCH Duty
Product Details
The laser cut belt adaptor offers forward or rearward cant adjustment. To angle the carrier, slightly loosen the four mounting screws, adjust the angle of the carrier, and re-tighten. For the MOLLE Bite version, you will need to remove the Molle Lok before you can access those four mounting screws.
The Belt Bite 2.0 and 2.5 have a numeral I cut into them. If the side with the I is against the carrier, you are in High Ride, if the I is away from the carrier, you are in the Low Ride position. To switch between these, remove the four mounting screws, switch which face of the attachment is against the carrier and replace the screws.
Warranty Details
Henry Holsters Helios light carriers are covered by a lifetime warranty. If your carrier fails it will be repaired or replaced at no charge.
Contact us to request a warranty repair or replacement.
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Lost hardware and deliberately cut Tegris parts (belt adapters) are not covered by warranty. We recommend using the included hardware “threadlocker” (Vibra-Tite) to secure all of your hardware.
Mag Carriers
Warranty Details
Henry Holsters Single Mag and AR Mag carriers are covered by a lifetime warranty. If your carrier fails it will be repaired or replaced at no charge.
Contact us to request a warranty repair or replacement.
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Lost hardware and deliberately cut Tegris parts (belt adapters) are not covered by warranty. We recommend using the included hardware “threadlocker” (Vibra-Tite) to secure all of your hardware.
Warranty Request
Please see details above for specific items that are covered by the Henry Holsters Lifetime Warranty.
Please allow 1-2 business days for us to reply to your initial request.